Customer Service BPO Near Shore

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Best Place to Work

Synergies Corp. has been nominated as the #1 Best Place to Work in the northern region of the Dominican Republic by Mercado Media Network for 4 consecutive years. This is a reflection of our employees and strategic partners hard work, who directly collaborate with us. Our win is your win, thank you!

Compliance is Key!

We are highly committed to protecting consumer credit card data in compliance with the Payment Card Industry Data Security Standard (PCI DSS). We’ve enhanced our Information Security Management System (ISMS) towards HIPAA Compliance and are prepared to handle our client’s Health Information.

We are Certified!

QMS Global is our auditing and certification
entity of choice for ISO9001 and ISO27001.
We’re proud to say we’re one of the first Contact Centers in the Caribbean to obtain these certifications, combined.

Excellence and Innovation

Innovation is an integral part of what we do. Our Management Team is continuously implementing new ways to create unparalleled business value for our customers maintaining strategic differentiators from our competitors.

Our Experience

With 13+ years of experience, our possibilities in delivering successful solutions make us employer of choice in Santiago city and the northern region of the country.

Technology

We know that each customer has different technological needs. Our IT infrastructure adapts to those realities.

Client Comfort

We implement new ways to create unparalleled business value for our clients and their operations.

Being Near Shore

Santiago, Dominican Republic is just a 1 ½ hours flight from Miami and 3 ½ hours flight to New York, making it the location to blend business processes between our site and yours.